Incidents reported on status page for MoovIT Software Products GmbH https://status.helmut.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/fa1aa7de8ff0e9345f28be37480d1acd.png https://status.helmut.cloud/ en https://status.helmut.cloud/ Fri, 27 Mar 2026 05:36:09 +0000 https://status.helmut.cloud/#739b18a59057980ecadf6b5465c55666bb8a4cd14709545e4072f244c27a1679 Auditor API recovered https://status.helmut.cloud/ Fri, 27 Mar 2026 05:35:57 +0000 https://status.helmut.cloud/#5f048552abadc709583232a08fd43d6ce195bf6bcf8dda13d8cbd8c3e154748c High5 API recovered https://status.helmut.cloud/ Fri, 27 Mar 2026 05:35:46 +0000 https://status.helmut.cloud/#3e0b3315ee2a557d685485da5b160f97cb8507b3dd80f7a0fc927c183fc62ed6 Identity Provider API recovered https://status.helmut.cloud/ Fri, 27 Mar 2026 05:22:57 +0000 https://status.helmut.cloud/#739b18a59057980ecadf6b5465c55666bb8a4cd14709545e4072f244c27a1679 Auditor API went down https://status.helmut.cloud/ Fri, 27 Mar 2026 05:22:54 +0000 https://status.helmut.cloud/#3e0b3315ee2a557d685485da5b160f97cb8507b3dd80f7a0fc927c183fc62ed6 Identity Provider API went down https://status.helmut.cloud/ Fri, 27 Mar 2026 05:22:53 +0000 https://status.helmut.cloud/#5f048552abadc709583232a08fd43d6ce195bf6bcf8dda13d8cbd8c3e154748c High5 API went down https://status.helmut.cloud/incident/858006 Thu, 26 Mar 2026 08:18:00 -0000 https://status.helmut.cloud/incident/858006#c400fca6ae440708a3c4c05de1fd83f3106a0359bd919ec1d9d2911f5634cc92 The issues, caused by our Service provider have been resolved. While recovering is still ongoing, the system seems reachable and stable. https://status.helmut.cloud/ Thu, 26 Mar 2026 08:14:48 +0000 https://status.helmut.cloud/#e2d32710c010ee62bc7422d014eb37cd311e548a3ed6c599842213cf373fc446 Auditor API recovered https://status.helmut.cloud/ Thu, 26 Mar 2026 08:14:02 +0000 https://status.helmut.cloud/#08c9018f83fb870d492e4b8f2106dab712fa18774fe1a86889bdf5a0b8d70289 Mailer API recovered https://status.helmut.cloud/ Thu, 26 Mar 2026 08:13:37 +0000 https://status.helmut.cloud/#9dcc02a0d81b505b96a71df09f1086788197c3f701155b7ebfc0d1cb268afc22 Dali API recovered https://status.helmut.cloud/ Thu, 26 Mar 2026 08:13:34 +0000 https://status.helmut.cloud/#0edd4ab8b0cdac4d8c2c636220b7ccdbd8644c2fcf20ebd68ae9ef6d5227458e High5 API recovered https://status.helmut.cloud/ Thu, 26 Mar 2026 08:10:49 +0000 https://status.helmut.cloud/#1813e2e44fa1b8ccf8fa2f750aae7dba8b2a4ce357dbb3c8efcf18f503b8cd24 Identity Provider API recovered https://status.helmut.cloud/incident/858006 Thu, 26 Mar 2026 07:24:00 -0000 https://status.helmut.cloud/incident/858006#5fe6c72dd39fb3f1c0be48b416c5db0db3f668b2616e711f4d0fb33ff17c0507 We are aware of issues with the underlying Kubernetes Cluster and working on a solution https://status.helmut.cloud/ Thu, 26 Mar 2026 05:58:20 +0000 https://status.helmut.cloud/#08c9018f83fb870d492e4b8f2106dab712fa18774fe1a86889bdf5a0b8d70289 Mailer API went down https://status.helmut.cloud/ Thu, 26 Mar 2026 05:57:31 +0000 https://status.helmut.cloud/#0edd4ab8b0cdac4d8c2c636220b7ccdbd8644c2fcf20ebd68ae9ef6d5227458e High5 API went down https://status.helmut.cloud/ Thu, 26 Mar 2026 05:57:24 +0000 https://status.helmut.cloud/#1813e2e44fa1b8ccf8fa2f750aae7dba8b2a4ce357dbb3c8efcf18f503b8cd24 Identity Provider API went down https://status.helmut.cloud/ Thu, 26 Mar 2026 05:56:50 +0000 https://status.helmut.cloud/#9dcc02a0d81b505b96a71df09f1086788197c3f701155b7ebfc0d1cb268afc22 Dali API went down https://status.helmut.cloud/ Thu, 26 Mar 2026 05:47:26 +0000 https://status.helmut.cloud/#e2d32710c010ee62bc7422d014eb37cd311e548a3ed6c599842213cf373fc446 Auditor API went down https://status.helmut.cloud/ Sun, 15 Feb 2026 07:20:16 +0000 https://status.helmut.cloud/#43ad61c8e924e5c1a448ec695d3377df705a15897f9a2de0614f79fcdd7c572a Mailer API recovered https://status.helmut.cloud/ Sun, 15 Feb 2026 07:20:01 +0000 https://status.helmut.cloud/#eae124ca0b2306ef4916662a60c66fe5c9d9f5251c88e47d091831269690aa6b Auditor API recovered https://status.helmut.cloud/ Sun, 15 Feb 2026 07:19:56 +0000 https://status.helmut.cloud/#ce1e95943ae308f5bbf6ae0130752b4b934219492a66e48ca942a8a453c5361a Dali API recovered https://status.helmut.cloud/ Sun, 15 Feb 2026 07:19:56 +0000 https://status.helmut.cloud/#e4136bdd5464d28e7f72b902516ad70daebb7a05d486a5928d9d8f4259ce277c High5 API recovered https://status.helmut.cloud/ Sun, 15 Feb 2026 07:19:54 +0000 https://status.helmut.cloud/#d676b9ffad170922048eb6df7eff59bbcc01efa498c70d0e0f024b9ec4dd0b12 Identity Provider API recovered https://status.helmut.cloud/ Sun, 15 Feb 2026 07:13:57 +0000 https://status.helmut.cloud/#e4136bdd5464d28e7f72b902516ad70daebb7a05d486a5928d9d8f4259ce277c High5 API went down https://status.helmut.cloud/ Sun, 15 Feb 2026 07:13:53 +0000 https://status.helmut.cloud/#d676b9ffad170922048eb6df7eff59bbcc01efa498c70d0e0f024b9ec4dd0b12 Identity Provider API went down https://status.helmut.cloud/ Sun, 15 Feb 2026 07:13:51 +0000 https://status.helmut.cloud/#eae124ca0b2306ef4916662a60c66fe5c9d9f5251c88e47d091831269690aa6b Auditor API went down https://status.helmut.cloud/ Sun, 15 Feb 2026 07:13:49 +0000 https://status.helmut.cloud/#ce1e95943ae308f5bbf6ae0130752b4b934219492a66e48ca942a8a453c5361a Dali API went down https://status.helmut.cloud/ Sun, 15 Feb 2026 07:13:47 +0000 https://status.helmut.cloud/#43ad61c8e924e5c1a448ec695d3377df705a15897f9a2de0614f79fcdd7c572a Mailer API went down https://status.helmut.cloud/ Thu, 05 Feb 2026 09:56:13 +0000 https://status.helmut.cloud/#827b2b5d3583a62d17f750f138ddd7bb41c7d796b6386b9a8b689481af83c1e5 Auditor API recovered https://status.helmut.cloud/ Thu, 05 Feb 2026 09:56:00 +0000 https://status.helmut.cloud/#616560da549ad6dececcb0bba9d66661fab039cc189aa9db59fa6c8bd21637ad High5 API recovered https://status.helmut.cloud/ Thu, 05 Feb 2026 09:53:38 +0000 https://status.helmut.cloud/#827b2b5d3583a62d17f750f138ddd7bb41c7d796b6386b9a8b689481af83c1e5 Auditor API went down https://status.helmut.cloud/ Thu, 05 Feb 2026 09:53:27 +0000 https://status.helmut.cloud/#616560da549ad6dececcb0bba9d66661fab039cc189aa9db59fa6c8bd21637ad High5 API went down https://status.helmut.cloud/ Thu, 05 Feb 2026 09:50:55 +0000 https://status.helmut.cloud/#fb5cef1cbfa64a81d1f686dcb55c74623711514de38a4acd2ee83cf5a6831944 Auditor API recovered https://status.helmut.cloud/ Thu, 05 Feb 2026 09:50:35 +0000 https://status.helmut.cloud/#e8115c6701d5c118279f8ccd8931a17d6886cfc8bb7d6eb0d69435104e18f32f High5 API recovered https://status.helmut.cloud/ Thu, 05 Feb 2026 09:50:34 +0000 https://status.helmut.cloud/#aa64dbd7c7362d86aecf5e87292c3272c2c5d8c01d29661c8ac12a9abd2fda4b Identity Provider API recovered https://status.helmut.cloud/ Thu, 05 Feb 2026 09:35:39 +0000 https://status.helmut.cloud/#fb5cef1cbfa64a81d1f686dcb55c74623711514de38a4acd2ee83cf5a6831944 Auditor API went down https://status.helmut.cloud/ Thu, 05 Feb 2026 09:35:27 +0000 https://status.helmut.cloud/#e8115c6701d5c118279f8ccd8931a17d6886cfc8bb7d6eb0d69435104e18f32f High5 API went down https://status.helmut.cloud/ Thu, 05 Feb 2026 09:35:26 +0000 https://status.helmut.cloud/#aa64dbd7c7362d86aecf5e87292c3272c2c5d8c01d29661c8ac12a9abd2fda4b Identity Provider API went down https://status.helmut.cloud/incident/819107 Thu, 05 Feb 2026 09:00:25 -0000 https://status.helmut.cloud/incident/819107#8b5df0c422ef3987547afc0a3e380f6a419e0c872b78d820d52acec7c966b9b3 We are rolling out new (unplaned) certificates to the Database cluster. We did not expect a downtime but something went wrong - we are investigating the issue. https://status.helmut.cloud/ Sun, 18 Jan 2026 09:10:53 +0000 https://status.helmut.cloud/#3da16a439136ea4a42be4cdc55aa4a6597ed78ea41f12ae763d7fd26d0ce8e93 High5 API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:10:28 +0000 https://status.helmut.cloud/#539218f59b35a6c80f6faefe3aa7bb3c2a118004284e059c1b51b22aee426a36 Identity Provider API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:08:28 +0000 https://status.helmut.cloud/#85324e0ba69807b93f43ab683f55e04c15a654b430e06c0a5c1568a525889477 Dali API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:06:53 +0000 https://status.helmut.cloud/#539218f59b35a6c80f6faefe3aa7bb3c2a118004284e059c1b51b22aee426a36 Identity Provider API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 09:04:55 +0000 https://status.helmut.cloud/#c3ffd1c3444c5d4da5f188db2d78717c49e1d41563ceaa57b1b3504d939bb020 Identity Provider API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:04:21 +0000 https://status.helmut.cloud/#1a58f91ff319f84821c798b64b01bf1fc4f2ed3b1895c43503951e1a79c176c8 Mailer API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:04:11 +0000 https://status.helmut.cloud/#390f4071920606c682c76a5c5064e2b417eb6fa7c3d738b54b9e044280ba58c2 Auditor API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:52 +0000 https://status.helmut.cloud/#85324e0ba69807b93f43ab683f55e04c15a654b430e06c0a5c1568a525889477 Dali API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:36 +0000 https://status.helmut.cloud/#3da16a439136ea4a42be4cdc55aa4a6597ed78ea41f12ae763d7fd26d0ce8e93 High5 API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:33 +0000 https://status.helmut.cloud/#c3ffd1c3444c5d4da5f188db2d78717c49e1d41563ceaa57b1b3504d939bb020 Identity Provider API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:30 +0000 https://status.helmut.cloud/#390f4071920606c682c76a5c5064e2b417eb6fa7c3d738b54b9e044280ba58c2 Auditor API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:29 +0000 https://status.helmut.cloud/#1a58f91ff319f84821c798b64b01bf1fc4f2ed3b1895c43503951e1a79c176c8 Mailer API went down https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 07:50:56 -0000 https://status.helmut.cloud/incident/535922#f35ccfa2b430760a6862a26d08fc16fd018371b7e9e2c98a6bdfb8c49833868e Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/508190 Thu, 06 Feb 2025 10:14:00 -0000 https://status.helmut.cloud/incident/508190#6e268e8272dbf85fc15c3b11cab330b3f20d660d3f5bb9c8c8f33c53f217c1db The issue has been resolved. https://status.helmut.cloud/incident/508190 Thu, 06 Feb 2025 08:48:00 -0000 https://status.helmut.cloud/incident/508190#11a552efa84492aaa0939b203224bde4606b30e1ccd974ad54067668fe8823aa Out S3 Storage provider (Cloudflare) has issues that impact our services. Further informations: https://www.cloudflarestatus.com/incidents/pgz7g5xlpxzr https://status.helmut.cloud/incident/416501 Tue, 20 Aug 2024 12:00:00 -0000 https://status.helmut.cloud/incident/416501#7b19b9ea39fd0fc82e8ed14918a0dfc229df0617422664bec67f49a3edb39cd1 Annually certificate rotation was not working as expected and caused the cluster to malfunction.