Incidents | MoovIT Software Products GmbH

Incidents | MoovIT Software Products GmbH Incidents reported on status page for MoovIT Software Products GmbH https://status.helmut.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/fa1aa7de8ff0e9345f28be37480d1acd.png Incidents | MoovIT Software Products GmbH https://status.helmut.cloud/ en High5 API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:10:53 +0000 https://status.helmut.cloud/#3da16a439136ea4a42be4cdc55aa4a6597ed78ea41f12ae763d7fd26d0ce8e93 High5 API recovered Identity Provider API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:10:28 +0000 https://status.helmut.cloud/#539218f59b35a6c80f6faefe3aa7bb3c2a118004284e059c1b51b22aee426a36 Identity Provider API recovered Dali API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:08:28 +0000 https://status.helmut.cloud/#85324e0ba69807b93f43ab683f55e04c15a654b430e06c0a5c1568a525889477 Dali API recovered Identity Provider API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 09:06:53 +0000 https://status.helmut.cloud/#539218f59b35a6c80f6faefe3aa7bb3c2a118004284e059c1b51b22aee426a36 Identity Provider API went down Identity Provider API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:04:55 +0000 https://status.helmut.cloud/#c3ffd1c3444c5d4da5f188db2d78717c49e1d41563ceaa57b1b3504d939bb020 Identity Provider API recovered Mailer API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:04:21 +0000 https://status.helmut.cloud/#1a58f91ff319f84821c798b64b01bf1fc4f2ed3b1895c43503951e1a79c176c8 Mailer API recovered Auditor API recovered https://status.helmut.cloud/ Sun, 18 Jan 2026 09:04:11 +0000 https://status.helmut.cloud/#390f4071920606c682c76a5c5064e2b417eb6fa7c3d738b54b9e044280ba58c2 Auditor API recovered Dali API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:52 +0000 https://status.helmut.cloud/#85324e0ba69807b93f43ab683f55e04c15a654b430e06c0a5c1568a525889477 Dali API went down High5 API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:36 +0000 https://status.helmut.cloud/#3da16a439136ea4a42be4cdc55aa4a6597ed78ea41f12ae763d7fd26d0ce8e93 High5 API went down Identity Provider API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:33 +0000 https://status.helmut.cloud/#c3ffd1c3444c5d4da5f188db2d78717c49e1d41563ceaa57b1b3504d939bb020 Identity Provider API went down Auditor API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:30 +0000 https://status.helmut.cloud/#390f4071920606c682c76a5c5064e2b417eb6fa7c3d738b54b9e044280ba58c2 Auditor API went down Mailer API went down https://status.helmut.cloud/ Sun, 18 Jan 2026 08:58:29 +0000 https://status.helmut.cloud/#1a58f91ff319f84821c798b64b01bf1fc4f2ed3b1895c43503951e1a79c176c8 Mailer API went down Identity Provider API recovered https://status.helmut.cloud/ Tue, 18 Nov 2025 11:58:59 +0000 https://status.helmut.cloud/#bf4230566b835f26472d3830f9338b176bc8e71dfd0abe0f034472139234b829 Identity Provider API recovered Dali API recovered https://status.helmut.cloud/ Tue, 18 Nov 2025 11:56:30 +0000 https://status.helmut.cloud/#be70f756ae31915001ee170f64a94c8652babd5ba5dafed3fc08b757d61409e1 Dali API recovered Web frontend recovered https://status.helmut.cloud/ Tue, 18 Nov 2025 11:56:08 +0000 https://status.helmut.cloud/#bbf2ec0162fc4d9f71d64061d29fcba3e5a4a202aff5e5e1ef234c5d8c48e128 Web frontend recovered High5 API recovered https://status.helmut.cloud/ Tue, 18 Nov 2025 11:52:26 +0000 https://status.helmut.cloud/#8e02bff5af0e5b7a6bcbe6c44e8c9499b925bc17a9af708a1f612805bddf4ee5 High5 API recovered S3 Storage recovered https://status.helmut.cloud/ Tue, 18 Nov 2025 11:52:08 +0000 https://status.helmut.cloud/#525bc1295390b5580a5b0ba10077c52a72691a02a6b0cd7da0fb6cbfcdf86a33 S3 Storage recovered S3 Storage went down https://status.helmut.cloud/ Tue, 18 Nov 2025 11:44:16 +0000 https://status.helmut.cloud/#525bc1295390b5580a5b0ba10077c52a72691a02a6b0cd7da0fb6cbfcdf86a33 S3 Storage went down Identity Provider API went down https://status.helmut.cloud/ Tue, 18 Nov 2025 11:43:23 +0000 https://status.helmut.cloud/#bf4230566b835f26472d3830f9338b176bc8e71dfd0abe0f034472139234b829 Identity Provider API went down Website recovered https://status.helmut.cloud/ Tue, 18 Nov 2025 11:43:03 +0000 https://status.helmut.cloud/#b49d98e4025ab5680e0287c32081de4eb0d68b7007ae786a8b000f57a9c8570a Website recovered Fuse Scheduler recovered https://status.helmut.cloud/ Tue, 18 Nov 2025 11:40:53 +0000 https://status.helmut.cloud/#e4728f78fb946285f9dce228622c2f26889ad9621cf2ac8b54436edecc62c100 Fuse Scheduler recovered High5 API went down https://status.helmut.cloud/ Tue, 18 Nov 2025 11:40:43 +0000 https://status.helmut.cloud/#8e02bff5af0e5b7a6bcbe6c44e8c9499b925bc17a9af708a1f612805bddf4ee5 High5 API went down Web frontend went down https://status.helmut.cloud/ Tue, 18 Nov 2025 11:40:38 +0000 https://status.helmut.cloud/#bbf2ec0162fc4d9f71d64061d29fcba3e5a4a202aff5e5e1ef234c5d8c48e128 Web frontend went down Website went down https://status.helmut.cloud/ Tue, 18 Nov 2025 11:39:04 +0000 https://status.helmut.cloud/#b49d98e4025ab5680e0287c32081de4eb0d68b7007ae786a8b000f57a9c8570a Website went down Fuse Scheduler went down https://status.helmut.cloud/ Tue, 18 Nov 2025 11:36:01 +0000 https://status.helmut.cloud/#e4728f78fb946285f9dce228622c2f26889ad9621cf2ac8b54436edecc62c100 Fuse Scheduler went down Dali API went down https://status.helmut.cloud/ Tue, 18 Nov 2025 11:32:56 +0000 https://status.helmut.cloud/#be70f756ae31915001ee170f64a94c8652babd5ba5dafed3fc08b757d61409e1 Dali API went down Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 08:50:56 -0000 https://status.helmut.cloud/incident/535922#29228ccd992945075c8db003a50aeae9fbb427bca80cfde72959b479e8d4f8c2 Maintenance completed Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 08:50:56 -0000 https://status.helmut.cloud/incident/535922#29228ccd992945075c8db003a50aeae9fbb427bca80cfde72959b479e8d4f8c2 Maintenance completed Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 08:50:56 -0000 https://status.helmut.cloud/incident/535922#29228ccd992945075c8db003a50aeae9fbb427bca80cfde72959b479e8d4f8c2 Maintenance completed Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 08:50:56 -0000 https://status.helmut.cloud/incident/535922#29228ccd992945075c8db003a50aeae9fbb427bca80cfde72959b479e8d4f8c2 Maintenance completed Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 08:50:56 -0000 https://status.helmut.cloud/incident/535922#29228ccd992945075c8db003a50aeae9fbb427bca80cfde72959b479e8d4f8c2 Maintenance completed Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 07:50:56 -0000 https://status.helmut.cloud/incident/535922#f35ccfa2b430760a6862a26d08fc16fd018371b7e9e2c98a6bdfb8c49833868e Update Kubernetes Ingress Controller (CVE) Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 07:50:56 -0000 https://status.helmut.cloud/incident/535922#f35ccfa2b430760a6862a26d08fc16fd018371b7e9e2c98a6bdfb8c49833868e Update Kubernetes Ingress Controller (CVE) Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 07:50:56 -0000 https://status.helmut.cloud/incident/535922#f35ccfa2b430760a6862a26d08fc16fd018371b7e9e2c98a6bdfb8c49833868e Update Kubernetes Ingress Controller (CVE) Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 07:50:56 -0000 https://status.helmut.cloud/incident/535922#f35ccfa2b430760a6862a26d08fc16fd018371b7e9e2c98a6bdfb8c49833868e Update Kubernetes Ingress Controller (CVE) Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 07:50:56 -0000 https://status.helmut.cloud/incident/535922#f35ccfa2b430760a6862a26d08fc16fd018371b7e9e2c98a6bdfb8c49833868e Update Kubernetes Ingress Controller (CVE) Partial service interruption https://status.helmut.cloud/incident/508190 Thu, 06 Feb 2025 10:14:00 -0000 https://status.helmut.cloud/incident/508190#6e268e8272dbf85fc15c3b11cab330b3f20d660d3f5bb9c8c8f33c53f217c1db The issue has been resolved. Partial service interruption https://status.helmut.cloud/incident/508190 Thu, 06 Feb 2025 08:48:00 -0000 https://status.helmut.cloud/incident/508190#11a552efa84492aaa0939b203224bde4606b30e1ccd974ad54067668fe8823aa Out S3 Storage provider (Cloudflare) has issues that impact our services. Further informations: https://www.cloudflarestatus.com/incidents/pgz7g5xlpxzr EU Central downtime https://status.helmut.cloud/incident/416501 Tue, 20 Aug 2024 12:00:00 -0000 https://status.helmut.cloud/incident/416501#7b19b9ea39fd0fc82e8ed14918a0dfc229df0617422664bec67f49a3edb39cd1 Annually certificate rotation was not working as expected and caused the cluster to malfunction. EU Central downtime https://status.helmut.cloud/incident/416501 Tue, 20 Aug 2024 12:00:00 -0000 https://status.helmut.cloud/incident/416501#7b19b9ea39fd0fc82e8ed14918a0dfc229df0617422664bec67f49a3edb39cd1 Annually certificate rotation was not working as expected and caused the cluster to malfunction. EU Central downtime https://status.helmut.cloud/incident/416501 Tue, 20 Aug 2024 12:00:00 -0000 https://status.helmut.cloud/incident/416501#7b19b9ea39fd0fc82e8ed14918a0dfc229df0617422664bec67f49a3edb39cd1 Annually certificate rotation was not working as expected and caused the cluster to malfunction. EU Central downtime https://status.helmut.cloud/incident/416501 Tue, 20 Aug 2024 12:00:00 -0000 https://status.helmut.cloud/incident/416501#7b19b9ea39fd0fc82e8ed14918a0dfc229df0617422664bec67f49a3edb39cd1 Annually certificate rotation was not working as expected and caused the cluster to malfunction. EU Central downtime https://status.helmut.cloud/incident/416501 Tue, 20 Aug 2024 12:00:00 -0000 https://status.helmut.cloud/incident/416501#7b19b9ea39fd0fc82e8ed14918a0dfc229df0617422664bec67f49a3edb39cd1 Annually certificate rotation was not working as expected and caused the cluster to malfunction. EU Central downtime https://status.helmut.cloud/incident/416501 Tue, 20 Aug 2024 12:00:00 -0000 https://status.helmut.cloud/incident/416501#7b19b9ea39fd0fc82e8ed14918a0dfc229df0617422664bec67f49a3edb39cd1 Annually certificate rotation was not working as expected and caused the cluster to malfunction.