Incidents | MoovIT Software Products GmbH

Incidents | MoovIT Software Products GmbH Incidents reported on status page for MoovIT Software Products GmbH https://status.helmut.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/fa1aa7de8ff0e9345f28be37480d1acd.png Incidents | MoovIT Software Products GmbH https://status.helmut.cloud/ en Auditor API recovered https://status.helmut.cloud/ Wed, 10 Jun 2026 04:55:40 +0000 https://status.helmut.cloud/#7b7e9faad253bd13b6a2618905f8bfa4f9792138b68f3b0558e7c78a563e3924 Auditor API recovered High5 API recovered https://status.helmut.cloud/ Wed, 10 Jun 2026 04:55:39 +0000 https://status.helmut.cloud/#13e806c073bca5fef14d365e1f71a307dbe4bb6af3c6e5e84deda2e17c2ec6ed High5 API recovered Identity Provider API recovered https://status.helmut.cloud/ Wed, 10 Jun 2026 04:55:39 +0000 https://status.helmut.cloud/#1c4222526db6899a7345ad0dae1d8707da8fa02d37ff7651c3e79d5f257fa4b2 Identity Provider API recovered Auditor API went down https://status.helmut.cloud/ Wed, 10 Jun 2026 04:48:12 +0000 https://status.helmut.cloud/#7b7e9faad253bd13b6a2618905f8bfa4f9792138b68f3b0558e7c78a563e3924 Auditor API went down High5 API went down https://status.helmut.cloud/ Wed, 10 Jun 2026 04:47:50 +0000 https://status.helmut.cloud/#13e806c073bca5fef14d365e1f71a307dbe4bb6af3c6e5e84deda2e17c2ec6ed High5 API went down Identity Provider API went down https://status.helmut.cloud/ Wed, 10 Jun 2026 04:42:21 +0000 https://status.helmut.cloud/#1c4222526db6899a7345ad0dae1d8707da8fa02d37ff7651c3e79d5f257fa4b2 Identity Provider API went down Identity Provider API recovered https://status.helmut.cloud/ Tue, 09 Jun 2026 04:49:54 +0000 https://status.helmut.cloud/#cc31d6ee76f8d8a4d3f242bf83f23659dbb671173ab2f59a9e61c7e3dd133550 Identity Provider API recovered Dali API recovered https://status.helmut.cloud/ Tue, 09 Jun 2026 04:49:50 +0000 https://status.helmut.cloud/#8ed1814d39218fd3fce7b82d345c10809afe371cc1bdfa428c4c67eeb24692da Dali API recovered Auditor API recovered https://status.helmut.cloud/ Tue, 09 Jun 2026 04:49:49 +0000 https://status.helmut.cloud/#3c4429b66d59ec22d31db9d474275c9b4a01d5dbae9bfe95bd5013b09b9c36c0 Auditor API recovered High5 API recovered https://status.helmut.cloud/ Tue, 09 Jun 2026 04:49:49 +0000 https://status.helmut.cloud/#0cde83004c92a64c5acc3d28c01f754217205be99b15fac95a7fb78a16083f1c High5 API recovered Mailer API recovered https://status.helmut.cloud/ Tue, 09 Jun 2026 04:49:16 +0000 https://status.helmut.cloud/#7a6c0413d025fb0318d806b6a6980540a5915d2d5f4e48f5b089acc1807debe6 Mailer API recovered Identity Provider API went down https://status.helmut.cloud/ Tue, 09 Jun 2026 04:39:28 +0000 https://status.helmut.cloud/#cc31d6ee76f8d8a4d3f242bf83f23659dbb671173ab2f59a9e61c7e3dd133550 Identity Provider API went down Mailer API went down https://status.helmut.cloud/ Tue, 09 Jun 2026 04:39:19 +0000 https://status.helmut.cloud/#7a6c0413d025fb0318d806b6a6980540a5915d2d5f4e48f5b089acc1807debe6 Mailer API went down High5 API went down https://status.helmut.cloud/ Tue, 09 Jun 2026 04:39:17 +0000 https://status.helmut.cloud/#0cde83004c92a64c5acc3d28c01f754217205be99b15fac95a7fb78a16083f1c High5 API went down Dali API went down https://status.helmut.cloud/ Tue, 09 Jun 2026 04:39:10 +0000 https://status.helmut.cloud/#8ed1814d39218fd3fce7b82d345c10809afe371cc1bdfa428c4c67eeb24692da Dali API went down Auditor API went down https://status.helmut.cloud/ Tue, 09 Jun 2026 04:39:06 +0000 https://status.helmut.cloud/#3c4429b66d59ec22d31db9d474275c9b4a01d5dbae9bfe95bd5013b09b9c36c0 Auditor API went down Auditor API recovered https://status.helmut.cloud/ Sat, 06 Jun 2026 01:17:12 +0000 https://status.helmut.cloud/#284718a30fd90d502a44a9e414dcf56eaafa8cccd058e0b948cb8ed4105f622c Auditor API recovered Auditor API went down https://status.helmut.cloud/ Sat, 06 Jun 2026 01:11:50 +0000 https://status.helmut.cloud/#284718a30fd90d502a44a9e414dcf56eaafa8cccd058e0b948cb8ed4105f622c Auditor API went down Upload Service recovered https://status.helmut.cloud/ Wed, 27 May 2026 12:18:37 +0000 https://status.helmut.cloud/#88b1d85c2c3b607b0da4b3cf172490b3263cea489d033c9b645d06142a09b442 Upload Service recovered Upload Service went down https://status.helmut.cloud/ Wed, 27 May 2026 07:22:54 +0000 https://status.helmut.cloud/#88b1d85c2c3b607b0da4b3cf172490b3263cea489d033c9b645d06142a09b442 Upload Service went down Issues with Kubernetes Cluster https://status.helmut.cloud/incident/858006 Thu, 26 Mar 2026 08:18:00 -0000 https://status.helmut.cloud/incident/858006#c400fca6ae440708a3c4c05de1fd83f3106a0359bd919ec1d9d2911f5634cc92 The issues, caused by our Service provider have been resolved. While recovering is still ongoing, the system seems reachable and stable. Issues with Kubernetes Cluster https://status.helmut.cloud/incident/858006 Thu, 26 Mar 2026 07:24:00 -0000 https://status.helmut.cloud/incident/858006#5fe6c72dd39fb3f1c0be48b416c5db0db3f668b2616e711f4d0fb33ff17c0507 We are aware of issues with the underlying Kubernetes Cluster and working on a solution Database restart https://status.helmut.cloud/incident/819107 Thu, 05 Feb 2026 09:00:25 -0000 https://status.helmut.cloud/incident/819107#8b5df0c422ef3987547afc0a3e380f6a419e0c872b78d820d52acec7c966b9b3 We are rolling out new (unplaned) certificates to the Database cluster. We did not expect a downtime but something went wrong - we are investigating the issue. Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:41:43 -0000 https://status.helmut.cloud/incident/611522#623f3e029ddab228e6a15d5a86f23cad637db2d59f9c48b29342a46008251a67 Maintenance completed Database move from Frankfurt to Nuremberg https://status.helmut.cloud/incident/611522 Mon, 30 Jun 2025 06:00:00 -0000 https://status.helmut.cloud/incident/611522#f9deccba4425375ae8079300c90e918b8007ff5ff93c62bf59dd5e98d022a1a6 We will move the Database closer to our cluster to have even less latency. Update Kubernetes Ingress Controller (CVE) https://status.helmut.cloud/incident/535922 Fri, 28 Mar 2025 07:50:56 -0000 https://status.helmut.cloud/incident/535922#f35ccfa2b430760a6862a26d08fc16fd018371b7e9e2c98a6bdfb8c49833868e Update Kubernetes Ingress Controller (CVE) Partial service interruption https://status.helmut.cloud/incident/508190 Thu, 06 Feb 2025 10:14:00 -0000 https://status.helmut.cloud/incident/508190#6e268e8272dbf85fc15c3b11cab330b3f20d660d3f5bb9c8c8f33c53f217c1db The issue has been resolved. Partial service interruption https://status.helmut.cloud/incident/508190 Thu, 06 Feb 2025 08:48:00 -0000 https://status.helmut.cloud/incident/508190#11a552efa84492aaa0939b203224bde4606b30e1ccd974ad54067668fe8823aa Out S3 Storage provider (Cloudflare) has issues that impact our services. Further informations: https://www.cloudflarestatus.com/incidents/pgz7g5xlpxzr EU Central downtime https://status.helmut.cloud/incident/416501 Tue, 20 Aug 2024 12:00:00 -0000 https://status.helmut.cloud/incident/416501#7b19b9ea39fd0fc82e8ed14918a0dfc229df0617422664bec67f49a3edb39cd1 Annually certificate rotation was not working as expected and caused the cluster to malfunction.